Kinetic Relay

More Leads.
Less Missed Jobs.

Kinetic Relay instantly text-backs and captures every customer who calls your business when you're on the tools. More booked jobs, zero extra stress.

Sounds familiar?

You're on the tools all day. Calls go unanswered. Leads slip through the cracks. Money gets left on the table.

Missed calls

Lost Jobs

Chasing Leads

Leaking Cash

Too Busy To Answer

The Cost of a Missed Call

62%

of calls unanswered

Between driving, being deep in a crawlspace, or working on site, the average local Aussie trade business misses at least 4 to 8 incoming calls every single week. Statistics show that 62% of these callers will hang up instantly and hire your competitor instead of leaving a voicemail.

5 Mins

Average speed response required

Whether you are a sparky fixing a switchboard, a plumber clearing a minor blockage, or an AC tech running a quick diagnostic check—even a basic service call-out is worth hundreds. If you miss just 3 ready-to-book jobs a week, that is over $1,000 in revenue vanishing every 7 days.

+$46,000

lost annually

Over a 12-month period, those unrecovered phone lines quietly drain tens of thousands of dollars straight out of your pocket. Trade Mate acts as a digital safety net. For a flat $299/month, saving just one small job a year completely pays for the system—the rest is pure profit.

How It Works

Customer Calls

A potential customer rings your business number.

We Capture & Respond

Our system answers, captures their details, and follows up instantly.

You Book More Jobs

You get a qualified lead ready to book — no chasing required.

Results You Will See

More Booked Jobs

Faster Response Times

Better Customer Experience

Less Admin Stress

More Revenue

ONE PLAN. ZERO COMPROMISE

  • Automated AI Call Handling and Lead Capture

  • Instant SMS Follow-ups to Callers

  • Local Australian-based Tech Support

  • Reliable and Free Customer Service and Troubleshooting

  • Month-to-Month Flexibility (Cancel Anytime)

  • Fast, Hassle-Free Onboarding Setup by our Expert Consultants

Book your FREE 10-min call

Get your customized system plan and 1-on-1 setup support.

Select a Date to Book

Click the button below to view available time slots for your chosen date.

window.addEventListener('load', function() { calendar.schedulingButton.load({ url: 'https://calendar.google.com/appointments/schedules/AcZssZ1Tz2hR9YFPJ6KVdZAddQJsQffLh05_19PFGFczEwpqmeLjfnyDUAB5XhMRwq6UcBAh-jTPgKM0', color: '#0066FF', label: 'Open Booking Calendar', target: document.getElementById('calendar-popup-button') }); });

Focus on the Tools.
We'll Handle the Leads.

Got a question? Send us a message.

Join hundreds of Aussie tradies who are booking more jobs with less effort.

© 2026 Kinetic Relay. All rights reserved.

Kinetic Relay

FAQs

Q. Will I lose my existing business or mobile number?+

A. Absolutely not. Your phone number stays exactly as it is, and your customers will continue to call you directly. We simply overlay our routing system onto your existing line. Think of it like a smart safety net that only catches the calls you physically can't get to.

Q. How does my phone know when to hand a call over to Trade Mate?+

A. We use standard mobile network settings called "Conditional Call Forwarding." It takes 2 minutes to set up on your phone. If you're on another call, your phone is turned off, or you don't answer within 15 seconds, the carrier automatically routes the caller to our text-back system. If you pick up normally, the system never triggers.

Q. Do I need to turn off my normal voicemail?+

A. Yes, we highly recommend switching off your standard carrier voicemail (like Telstra MessageBank). If you don't, a missed call might drop into your standard mailbox before our automated text can fire. Customers rarely leave voicemails anymore—they just hang up and call a competitor. Our instant text-back keeps them on the line instead.

Q. What if a customer calls from a landline? Can they still get the text?+

A. Great question. Our system instantly detects if the incoming call is from a landline or a mobile. If it’s a mobile, they get the text conversation right away. If it’s a landline, the system automatically redirects them to a professional, custom audio message asking them to provide their contact details, which are then texted to you.

Q. How do I get notified when a lead is captured?+

A. You don't need to log into a clunky online portal, dashboard, or app. The exact second a customer finishes interacting with our text sequence, the complete summary (Name, Job Details, Urgency, and Suburb) is beamed directly to your personal mobile phone via a standard SMS alert.

Q. What does the automated text message actually say to my customers?+

A. During your 10-minute onboarding, we write a custom text greeting tailored specifically to your business style. A standard example is: "Hey there, it’s ABC Plumbing! Sorry we just missed your call, we're currently on site. How can we help you out today?" It sounds completely natural, local, and professional.

Q. Are there any hidden fees or per-message charges?+

A. None at all. We charge a flat $300/month rate that includes unlimited missed call captures and unlimited text conversations. No matter how busy your month gets, your bill will never change.

Q. Am I locked into a long-term contract?+

A. Never. All Trade Mate accounts operate on a strict month-to-month basis with zero lock-in contracts and zero cancellation fees. We believe in earning your business every single month. If you ever want to pause or cancel, you can do it instantly with no hard feelings.

© 2026 Kinetic Relay. All rights reserved.

Kinetic Relay

Who We Are

Kinetic Relay is an Australian digital agency engineered to modernize client operations and automate front-office workflows for local sole traders and service businesses.

Built by a team of technology leaders, scientific researchers and product strategists with deep roots in Australia’s digital landscape, we combine smart automation, seamless web architecture and strategy to help capture leads for effortless scaling.

Shubham Anand, Managing Director

With formal training in science and technology, Shubham pairs scientific precision with hands-on expertise in web design, digital solutions and account management. Driven by a core vision to empower entrepreneurs and builders, he leads client relationships and strategic partnerships. He serves as the primary bridge between a client’s overarching vision and technical execution, ensuring every account is managed with clarity, alignment and long-term value.

Why Choose Us

No Clunky Apps or Dashboards

While other platforms force you to download software, manage complex portals, or log into email dashboards on site, we beam every captured lead directly to your personal mobile phone via standard SMS.

No Robot Voice Call-Centers

Unlike offshore virtual receptionists or AI voice callers that struggle with Aussie accents and put off callers, our human-style, instant text-back keeps customers engaged in seconds without feeling artificial.

10-Minute Network Setup

Competitors require days of script training, software integrations, and technical onboarding. We layer directly onto your existing mobile carrier line in under 10 minutes flat with zero new hardware.

Predictable Flat-Rate Pricing

Instead of charging hidden per-minute call fees, strict per-text surcharges, or forcing you into 12-month lock-in contracts, we provide unlimited captures and conversations for one simple, transparent monthly rate.

© 2026 Kinetic Relay. All rights reserved.